iEnrol 入學通 - FAQ
Q1. What is iEnrol 入學通?
This platform provides new students an one stop service to claim offer*, pay tuition fees and register.*Applicable for current DSE applicants with conditional offer
Q2. What should I do if my personal information / programme name / payment amount is not correct?
Q3. If I choose mobile as the channel to receive the verification code, is there any specific requirement on the mobile phone?
The number of your mobile phone must be a Hong Kong phone number.
Q4. What should I do if the payment browser is closed / suspended suddenly during the transaction or the payment transaction is not successful?
Q5. Can I pay the tuition fee by UnionPay credit card via the online system?
The online payment gateway accepts Visa Card, Master Card, Alipay, Faster Payment System (FPS), PPS by internet or WeChat Pay.
Q6. Can I pay the tuition fee by PPS if I do not have a PPS account?
PPS via Internet - You will need a PPS account and a PPS Internet password. For information on how to open a PPS account and how to set up a PPS Internet password, please visit http://www.ppshk.com.
Q7. Where can I find the refund document "Arrangement for Refund Application 2024-25"?
Q8. Where can I get the tuition receipt after I pay the payment online?
You can approach one of the Enrolment Centres and present your Hong Kong Identity Card to collect the official receipt.
Q9. What should I do if I do not receive the offer letter?